Our Pleasanton replacement window company gets a lot of great reviews. Between sites like Yelp, Google, and Facebook, we have hundreds of five-star reviews from homeowners in Pleasanton and the surrounding cities that we serve.
Occasionally, we like to feature the reviews that we receive, so our website visitors can see what others are saying about our products and service. Recently, we got a new review from a customer in Pleasanton: Jim G. We installed all new windows in Jim’s home, and when we were finished, he left this great review on Yelp:
Michal and his team did an OUTSTANDING job on the installation of the windows. Michal was very easy to talk to and gave a very accurate estimate of when the windows would be ready for the install. On the day of the install, the crew was prompt and on time and went right to work. They were very thorough, respectful of the property and did and excellent job of installation, caulking, and of cleanup. The only thing that they left behind were sparkling clean new windows, BRAVO!!!! I highly recommend Custom Exchange Windows.”
– Jim G., Pleasanton
We wanted to highlight this review because Jim does a great job of explaining what he appreciated about working with our replacement window company throughout the entire process. First, he mentions our communication at the beginning of the process. He says that we were very easy to talk to, which isn’t the case with all replacement window companies. Companies that focus more on sales than service don’t often want to take the time to explain things or answer your questions. Instead, they want to rush you into signing a contract. At Custom Exchange, we make sure you get all the information you need about replacement window products and their installation before you enter into an agreement with our company. We encourage you to ask questions and are happy to answer them!
Second, Jim talks about the installation process. He mentions that, once his new windows arrived, the installation team was prompt and didn’t waste any time getting right to work installing them. With regard to the work itself, he uses words like “thorough,” “excellent,” and “respectful of the property.” Our installation team is one of the best in the business! They are highly trained and skilled and do a great job for every customer. While they don’t rush though their work, they do work efficiently to get the job done in a timely manner so your home doesn’t feel like a construction zone for days or weeks. Typically, a full installation only takes a day or two.
Jim ends his review by saying that he “highly recommend[s]” Custom Exchange. We appreciate Jim’s vote of confidence, especially because a good amount of our work comes from referrals from past customers.
If you’d like to get a quote on replacement windows for your home in Pleasanton or any of the surrounding cities, contact us at Custom Exchange to schedule an in-home appointment.
