Warranties. Does anyone actually read them, or if they do, do they understand what’s being said in them? Like any other warranties, replacement window warranties have their share of hard-to-understand language. After all, they’re written by lawyers, often using words that the average homeowner would never utter.
When you go with an independent replacement window dealer in San Jose, like Custom Exchange, we can help “decode” the warranty language. We’ve read the warranties, and know what is covered and what isn’t. Just ask us! We’re not here to hide anything. We want you to be completely comfortable with your purchase, and know what to do if anything goes wrong with your replacement windows down the road.
Coverage Period for Simonton Window Warranty
The most important thing to look at when you’re comparing warranties is the coverage period. Some window warranties only cover you for five, ten, or 20 years, but all of the Simonton windows we sell come with at least a lifetime warranty. By “lifetime,” it means as long as you (the purchaser of the replacement windows) own your home. Some Simonton windows, such as their DaylightMax and Madeira product lines, come with a double-lifetime warranty. A double-lifetime warranty means that the warranty can be passed on to the subsequent owners, and will also cover them for as long as they own the home. This is about as good as it gets in the replacement window industry! (See also Decoding Simonton’s Replacement Window Warranty for Customers in Pleasanton.)
Why should you care about getting a double-lifetime warranty? That’s a good question. Most San Jose homeowners don’t stay in their homes for a lifetime. A survey by the National Association of Realtors revealed that in 2018, the average homeowner only stays in their home for about 13 years. So, when it comes time to eventually sell your home, a great selling point will be that the windows will remain under warranty after the sale. Savvy buyers know that new windows can be costly, so informing them that the windows in your house are covered could help convince them to buy your home over another in the neighborhood.
To transfer your warranty to the next owner of your home, it’s as easy as going to the Simonton website and filling out their transfer form.
What Does the Simonton Warranty Cover?
Some warranties look great on the surface, but when you really dig in, they don’t cover much of anything, since they have a ton of exclusions. This isn’t the case with the Simonton window warranty. Their double-lifetime warranty covers pretty much anything that can go wrong with your windows. This includes mechanical and locking mechanisms like handles, fasteners, rollers, and balances, as well as the glass unit. If anything on your window breaks (including the glass), you are covered. If your window seal fails, the window will be repaired or replaced at no cost to you.
Almost all labor is covered as well. An exception would be for replacement window hardware, which is generally easy for most homeowners to replace themselves. If something like a handle breaks, Simonton would just send you a new part, but if it’s a part that requires expert installation, they will cover the labor as well.
Overall, the Simonton warranty is pretty great—one of the best in the replacement window industry, in fact. If you’re looking to replace the windows in your San Jose home and want a warranty that will cover you if anything goes wrong, Simonton windows are definitely a brand to consider. To learn more, contact us at Custom Exchange.
